Refund Policy
At Markviceda Essentials Store, your satisfaction is important to us. We strive to provide products and services that meet your expectations. If you are not fully satisfied with your purchase, please review our refund policy below.
Eligibility for Refunds and Exchanges
We accept returns and exchanges if you receive defective, damaged, or incorrect products. Requests must be made within 7 days of receiving your order.
How to Request a Refund or Exchange
- Contact us at contact@markviceda-store.com or +63 945 368 2097 with your order number and issue details.
- Provide photo evidence of the product issue, if applicable.
- Our team will review your request and respond within 2 business days.
Processing Refunds
- Once approved, refunds will be issued via your original payment method.
- Refunds may take up to 10 business days to appear, depending on your bank or provider.
Non-Refundable Items
- Perishable goods (e.g., fresh produce, food items)
- Personal care products that have been opened
- Items marked “Final Sale”
Exchanges
Exchanges are available for eligible items and will be processed as quickly as possible based on stock availability.
Contact Us
If you have questions about our refund process, please reach out to us directly. We are here to help and want to ensure your experience is positive.
Last updated: July 21, 2025